At LOUD (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect
   We collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, company name, and other details you provide via contact forms or other communication methods.

• Usage Data: Information about how you use our website, including IP address, browser type, time zone, and browsing behaviour.
• Cookies: We may use cookies to improve your experience. You can choose to disable cookies through your browser settings.
• Project Information: Information related to the work you hire us for, such as project requirements, specifications, and other relevant details.

2. How We Use Your Information
   We use the information collected for the following purposes:

• To provide, operate, and maintain our services.
• To improve and personalise your experience on our website.
• To respond to your inquiries, manage contracts, and perform the services you request.
• To communicate with you regarding updates, promotions, or project changes.
• To analyse the usage of our website to improve performance.
• To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing
   We rely on the following legal bases under the GDPR:

• Contractual Obligation: We process your data to fulfill our contractual obligations when you engage our services.
• Legitimate Interests: We process your data to improve our services, website functionality, and business operations.
• Consent: Where required, we will obtain your explicit consent, particularly for marketing purposes.
• Legal Compliance: We may process your data to comply with legal obligations or defend our legal rights.

4. Data Sharing and Disclosure
   We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who assist in operating our business (e.g., hosting services, email delivery, project management tools).
• Legal Authorities: We may disclose your data if required by law or to protect our rights and comply with legal obligations.

5. International Transfers
   As a globally-operating agency, your information may be transferred and processed outside the European Economic Area (EEA). We ensure that any such transfers comply with data protection laws by using appropriate safeguards (e.g., Standard Contractual Clauses).

6. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, it will be securely deleted or anonymised.

7. Your Data Protection Rights
   Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request erasure of your data
• Restrict processing of your data
• Object to data processing
• Data portability
• Withdraw consent (for processing based on consent)

To exercise these rights, please contact us at hello@weareloud.theprintbazar.com

8. Security of Your Data
   We implement appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission can be 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

10. Updates to This Policy
    We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

11. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@weareloud.theprintbazar.com